๐ How to Properly Post a Support Topic
TL;DR: Use a relevant and clear title for your issue, and be as detailed as possible in your post!
๐ Why This Matters
To help us assist you faster, please follow these support posting guidelines before creating a new topic.
๐น 1. The Title
The title of your topic is crucial! A well-written title encourages other users to click and help you. If your title is vague, users may ignore your post.
A good title should briefly summarize the issue.
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Examples of good titles:
๐ Apple Arcade games won't work when sideloaded
๐ Should I turn ON Developer Mode to use third-party apps?
โ ๏ธ AppName is no longer available - Sideloadly
๐ฎ Cookie Run with Sideloadly: Non-existent bundle ID
๐ซ Avoid vague titles like: - "Help me!" - "Issue with an app" - "Not working, please fix"
๐ 2. The Content of Your Topic
The content is even more important. Provide a clear and detailed explanation of your issue, including:
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Key details to include:
๐ฑ Your iDevice model (e.g., iPhone 16, iPad Pro)
๐ ๏ธ Your iOS version (e.g., iOS 18.4)
๐ Whether your device is Jailbroken or Non-Jailbroken
โ ๏ธ What youโve already tried to fix the issue
Here's an example of a well-structured support post:
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Adding screenshots can be helpful, but donโt rely solely on themโexplain the issue in text too!
โ ๏ธ Important: Do not just post images of your code/errors. Always copy the error message and paste it inside your help topic. If copying is not possible, type it manually.
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3. Marking an Answer as Solved
If someone provides the solution to your issue, click the 'Mark as Solution' button on their post. This helps other users find answers faster!
Once marked, the solution will be highlighted for easier recognition by others with the same issue:
๐ Stay Notified
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๐ข Final Reminder
Following these guidelines will help ensure your topic gets the attention it deserves. Topics that do not follow these rules may be removed.