Help/Support Appstore Bug-used my money but i got no gems

[castix 18.5k iPhone X 12.1.1]

We are not Apple Support. They have an extra section just for Purchase issues

[Entzockt_ 132 6 8.1.4]

We are not Apple Support. They have an extra section just for Purchase issues

Sry, but if I tell this the Apple Support, the will ban my account - it's not legal to use IAP Crazy and so on

[XGARX 3 iPhone X 13.1]

Hey something similar happened to me, you just have to send an email to Apple from iTunes and tell them what happen, they will give your money back. 

 

I think that you have some in-app app like iap-crazy. If you want to buy something delete the tweak and the buy it. (could be a jailbreak bug too)

Updated March 24, 2015 by XGARX

[Entzockt_ 132 6 8.1.4]

Hey something similar happened to me, you just have to send an email to Apple from iTunes and tell them what happen, they will give your money back. 

 

I think that you have some in-app app like iap-crazy. If you want to buy something delete the tweak and the bye it.

Have you writed you have a jailbroken device and so on?

Can you post the link?

[XGARX 3 iPhone X 13.1]

Have you writed you have a jailbroken device and so on?

Can you post the link?

No i didn't say i have a jailbroken device, that is not necessary. 

 

 

Open up Your Account in iTunes

Go to the iTunes Store and check your account. It's in the top right corner.

 

Check Your Purchase History

Once you're logged in, click 'See All>' under Purchase History

 

Report a Problem

Scroll down until you see the big button that says 'Report a Problem'. Click that big button.

 

Select the App

Find the app you want a refund for and select 'Report a Problem'

 

Explain

Apple lists these six categories for your app-related complaints:

• I didn't receive this application
• I inadvertently purchased this application
• This application does not function as expected
• This application is not compatible with my device
• I have another purchase or download-relation question

Choose the problem and explain your situation, they will send an email to Supercell. 

Updated March 24, 2015 by XGARX

[Rook 559.2k iPad Pro (2nd gen) 17.4 Donor]

Just contact Apple for a refund.

 

Tell them your issue and they'll refund you.

[Entzockt_ 132 6 8.1.4]

No i didn't say i have a jailbroken device, that is not necessary. 

 

 

Open up Your Account in iTunes

Go to the iTunes Store and check your account. It's in the top right corner.

 

Check Your Purchase History

Once you're logged in, click 'See All>' under Purchase History

 

Report a Problem

Scroll down until you see the big button that says 'Report a Problem'. Click that big button.

 

Select the App

Find the app you want a refund for and select 'Report a Problem'

 

Explain

Apple lists these six categories for your app-related complaints:

• I didn't receive this application
• I inadvertently purchased this application
• This application does not function as expected
• This application is not compatible with my device
• I have another purchase or download-relation question

Choose the problem and explain your situation, they will send an email to Supercell. 

 

Thank you! I'll try!

[eroik23 6 iPhone 6s 10.2]

Just search your purchase history

It should be there

Then report it and say they never came through

And you'll get a refund

Same thing happened to me,I forgot to switch off my iapcraxker and lost my money

But got it back

 

You can use that same method to abuse Apple and get two for one;)

 

Buy some gems(you actually receive them)

Them report to Apple receive your money back,rinse and repeat

[cybertrigger01 0]

Eroik23 how long does apple issue their refund on my those

[Rook 559.2k iPad Pro (2nd gen) 17.4 Donor]

Eroik23 how long does apple issue their refund on my those

Quote him or he won't get notified of your reply.