Saying this as a paying "customer" and being able to understand that the "modder" has their own lives to deal with.......
I don't think this would have gotten this far if archangle would have approached this in a different way. We all know that they have their own lives to deal with but basically saying "shut up and Ill get to it when i get to it" was the wrong approach. If he would have just said something alongs of "Hey guys, I know there is an update but Im dealing with XYZ right now. Ill update it as soon as I can", then I think others would have been more understanding.
As other's have stated, treating paying "customers" like a burden is the wrong way to go about it.
I, for one, use this membership for SW only. Ive tried other hacks/games but they dont interest me as much as SW (nor do they work as well). But like I said earlier, I do understand that modders have lives too and may be a bit more open to wait longer than others... however, hope the modders would understand too that we are their customers and should treat us with a bit more respect. Ultimately, we are the ones paying for their services.