Dadi or Support,
I am writing this because I attempted to purchase VIP two times, and I have seen where if you try again something may happen to your account which since I have had since 2015 I do not want to happen, but I have purchased VIP with the COUPON CODE: HALLOWEEN2019 and both times was charged the full 34.99, but also both times the transaction successfully went through in my Card Side, but fails on your side, and refunds. Thus, it is now a day later I attempted to DM you in here to see if we could get this fixed but I am opening a support issue because I would like the 25% off, and would hope that even if this problem extended beyond the 2nd I will still get it since I started this process on the 29th of October and it is now the 31st...
Thus, what are my next steps I would like to get VIP, I would like to get the VIP app, I do not want to lose my Account, and I would like the card that I know works perfectly with plenty of Money to work with the purchase, but I also attempted to use paypal on my iphone and it would not connect.
So Looking for VIP Paid for it 2x with ORDER Numbers I have and can provide, and would like to as I said actually get the Coupon as that seems to be what is causing the issue in the first place since I have been charged 34.99 2x and Refunded 34.99 2x but used HALLOWEEN2019 both times, and thus should have received a lower price, so possibly your programming is catching that the 25% was not removed and failing it, I don't know I just know I want VIP, I want the coupon, and it has been 3 days of attempting to purchase, and 2 of attempting to Contact Dadi.