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Iphone 6 Broke

FrostBite

By FrostBite
in Help & Support

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FrostBite Newbie

FrostBite 859

Posted
Posted

Hello guys

my Iphone 6 broke and screen goes from purple to black and doesn't load apps. I don't know why this happened and the main problem is that i had 3K photos and they are not loading, when I go to Photos it doesn't show anything just zero.Itunes show that the storage is still taken up, also I tried to back it up but it just crashes. can anyone help? 3000 photos :(

TheArmKing Rookie

TheArmKing 60.1k
  •   iPad Mini 
  •   9.3.5

    • Posted
    Posted

    Is your iPhone Jailbroken ? Did you ever back it up ? 

    Wait , iTunes shows Data is still there , that means your pc can recognize it ? so try using  a data recovery software 

    iTz DaNnY Newbie

    iTz DaNnY 77
  •   iPad Mini 

    • Posted
    Posted

    You have to plug your phone into a computer and manually upgrade the ios to the next version sadly

    thats what i did then it worked like it was brand new

    Sneezh Rookie

    Sneezh 1.1k
  •   iPhone 14 Pro Max 
  •   16.4.1

    • Posted
    Posted

    Try accesing the iphone storage through Windows Explorer like you would with a USB.

    Mogrim Newbie

    Mogrim 6
  •   iPhone 6 
  •   10.1.1

    • Posted
    Posted

    If you can't access it via the computer you should be able to log into your iCloud and access your photos that way if you have it set up. If not I know the people at the AT&T store are able to access it for you. They did for me when I accidentally ran my phone over with my car.

    FrostBite Newbie

    FrostBite 859

    Posted
    • Author
    Posted

    ifunbox didnt work havent tried ibackup bot, i tried updating to newest ios using itunes because it got stuck in a loop and didnt load past apple logo and when i tried updating it said it could not. no other options left to do in this situation? i just want the photos gonna throw the phone away anyway...

    TheArmKing Rookie

    TheArmKing 60.1k
  •   iPad Mini 
  •   9.3.5

    • Posted
    Posted
    1 minute ago, FrostBite said:

    ifunbox didnt work havent tried ibackup bot, i tried updating to newest ios using itunes because it got stuck in a loop and didnt load past apple logo and when i tried updating it said it could not. no other options left to do in this situation? i just want the photos gonna throw the phone away anyway...

     

    iexplorer ? 

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