Help/Support The latest iTunes update crashes upon launch on my Windows 7. Please help!

[OgreSnot 233 iPhone X 14.4]

---------------------------------

Hey guys. So I updated my iTunes about a week ago and now I cannot open it. It crashes as soon as I open it. I even tried with safe mode (shift+crtl) but still nothing. Does anyone else experience this issue or do you have a fix for this issue? It really bugs me because I cannot transfer music to my iPhone. If there is no fix for iTunes, please inform me of some alternative program where I can add music to my iPhone easily. Btw I tried with iFunBox but it needs iTunes running so I can add/edit files on my iPhone.

 

Thanks, looking forward to good replies!

[Rook 559.8k iPad Pro (2nd gen) 17.4 Donor]

Are you able to reinstall it?

 

I'd suggest to do a full uninstall using revo uninstaller then installing it again.

 

Before you do that, you can try running as admin.

[OgreSnot 233 iPhone X 14.4]

Are you able to reinstall it?

 

I'd suggest to do a full uninstall using revo uninstaller then installing it again.

 

Before you do that, you can try running as admin.

 

Yep, I did that. Uninstalled and re-installed it again, nothing. I also tried to install an older version of iTunes which I had on my PC but that won't even install. I install it, it shows a shortcut on my desktop and than dissapears, it won't even show in the add/remove programs. Weird

[Rook 559.8k iPad Pro (2nd gen) 17.4 Donor]

Yep, I did that. Uninstalled and re-installed it again, nothing. I also tried to install an older version of iTunes which I had on my PC but that won't even install. I install it, it shows a shortcut on my desktop and than dissapears, it won't even show in the add/remove programs. Weird

You uninstalled and reinstalled normally, not with Revo Uninstaller. Revo removes all the leftover files and registry edits.

[OgreSnot 233 iPhone X 14.4]

You uninstalled and reinstalled normally, not with Revo Uninstaller. Revo removes all the leftover files and registry edits.

 

I just installed Revo Uninstaller and, it can't find iTunes in the 'found' section even tho I can see it in my add/remove programs. What do I do now?

[Rook 559.8k iPad Pro (2nd gen) 17.4 Donor]

I just installed Revo Uninstaller and, it can't find iTunes in the 'found' section even tho I can see it in my add/remove programs. What do I do now?

Seems like your iTunes isn't even installed properly.

 

Can I TeamViewer you to have a look at it? PM me your TV ID.

[OgreSnot 233 iPhone X 14.4]

Seems like your iTunes isn't even installed properly.

 

Can I TeamViewer you to have a look at it? PM me your TV ID.

 

Sure, on it

[Rook 559.8k iPad Pro (2nd gen) 17.4 Donor]

Fully uninstalling a re-installing didn't fix it.

 

The error was being generated because of "Old Video Card" even though OgreSnot had a GTX750Ti.

 

Anyways, we uninstalled iTunes, and installed this older version: http://support.apple.com/kb/DL1784

 

Now everything works fine.

 

https://discussions.apple.com/thread/6808549