Help/Support I cant get into the settlement

[Ersa29 0]

https://youtu.be/S0AMDqjClzQ

I have trouble with entering the settlement, but i can get into other locations. LDOE SUPPORTS said it’s because of cheating. Please help 

[Ersa29 0]

Supports also said that the game files are corrupted and all they can offer is to start a new game

[DavidW0120 25]

30 minutes ago, Ersa29 said:

Supports also said that the game files are corrupted and all they can offer is to start a new game

You corrupted your account data because you forced a tray or shelf upgrade and can't now

Don't ask for support when using hackers, they will ban you

[Ersa29 0]

1 hour ago, DavidW0120 said:

Вы испортили данные своей учетной записи, потому что принудительно обновили лоток или полку и не можете сейчас

Не просите поддержки при использовании хакеров, они вас забанят

How i can fix this problem? I don’t what to do😩

[DavidW0120 25]

2 hours ago, Ersa29 said:

How i can fix this problem? I don’t what to do😩

Difficult, it is recommended to open an account again

[PK136 0]

I cant get into it same ,what should i do

[DavidW0120 25]

1 hour ago, PK136 said:

I cant get into it same ,what should i do

Waiting for updates, but it will take a long time. We suggest opening a new account