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Still having problems with The Arcana app crashing on ios 13...

copperling32

By copperling32
in Help & Support

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Go to solution Solved by Rook,

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copperling32 Newbie

copperling32 9
  •   iPhone 8 
  •   13.2

    • Posted
    Posted (edited)

    As title says. When I press 'Thank You' the app crashes. I originally though it was because of the ios update but... It's more like interacting with the popup makes the app crash: after pressing any of the options, the popup disappears and then the app crashes.

    Edit: Just tried it again, and it looks like only pressing 'Thank you' garners a response now. Pressing any of the other options just links back to safari, but when I go back to the app the popup is still there. Pressing 'Thank you' closes the popup, and then - crash. Admin says that this issue fixed and is no longer an issue on another question posed, but it doesn't seem to be the case unfortunately. Please correct me if I'm wrong.

    Also, when I attempt to login to my iosgods account, it takes me to a page on safari instead? Rather than the usual popup login, and then the app promptly crashes when I go back to it because the popup is gone. From searching about similar issues people have been having with The Arcana app on here, it seems like I'm not the only one still having issues with this. The app itself also takes an absurdly long time to download, or at least appears to be still downloading (the icon stays dim) yet I'm still able to open it normally. Once opening it, then it looks to be fine? Until popup hijinks ensues. It's very frustrating... I have have an iPhone 8, 13.2, not jailbroken.

    This is the app in question: 

    Help?

    Thank you for your patience

     

     

    Updated by copperling32
    • Agree 1
    • Solution
    Rook iOS God

    Rook 545.2k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
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    • Posted
    • Solution
    Posted

    Hello,

    You will have to wait until @DanYal updates the app with the new fixes in order to fix the crashes after pressing "Thank You".

    • Thanks 1

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