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[Help] Getting server error 500 when loading the app

Hashcode217

By Hashcode217
in App Questions & Support

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Go to solution Solved by Zahir,

7 posts in this topic

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Hashcode217 Newbie

Hashcode217 1
  •   iPhone 6s 
  •   12

    • Posted
    Posted

    I woke up today to find that all of my apps were not verified and I could not open them as a result. So I uninstalled everything including the iosgods app and reinstalled the app multiple times. 

     

    Every time I open the app I get a 500 error code. Are the servers down right now? Is anyone else experiencing this issue?

    See image: https://i.imgur.com/1jNiwCY_d.jpg?maxwidth=640&shape=thumb&fidelity=medium

     

    Best regards, 

    Hashcode

    • Solution
    Zahir iOS God

    Zahir  391.5k
  •   iPad Mini 4 
  •   13.6

    • Posted
    • Solution
    Posted

    Hi @Hashcode217, our app is currently down due to some reasons. We are currently working to fix it ASAP. Thank you for understanding! :D 

    • Informative 1
    Hashcode217 Newbie

    Hashcode217 1
  •   iPhone 6s 
  •   12

    • Posted
    • Author
    Posted (edited)
      On 2/13/2019 at 3:14 PM, Zahir said:

    Hi @Hashcode217, our app is currently down due to some reasons. We are currently working to fix it ASAP. Thank you for understanding! :D 

    Expand  

    Do you know why all my apps from the app stopped working too? And do we have an approximate ETA?

     

    Edit: Thanks for the prompt response

    Updated by Hashcode217
    Zahir iOS God

    Zahir  391.5k
  •   iPad Mini 4 
  •   13.6

    • Posted
    Posted
      On 2/13/2019 at 3:15 PM, Hashcode217 said:

    Do you know why all my apps from the app stopped working too? And do we have an approximate ETA?

     

    Edit: Thanks for the prompt response

    Expand  

    Our certificate got revoked so I am sure you know that is bad for us and the users :sad:

    We have no choice but to renew the certificate which makes all the users to re-download all the apps again once the app is fixed :(

    Laxus iOS God

    Laxus 783.5k
  •   iPhone 5s 
  •   10.3.3

    • Posted
    Posted
      On 2/13/2019 at 4:06 PM, Shortie200511 said:

    I downloaded an app from another website and that stopped working at the same time as this are they related?

    Expand  

    No support from us if you get the app on other website, fking leechers

    Hashcode217 Newbie

    Hashcode217 1
  •   iPhone 6s 
  •   12

    • Posted
    • Author
    Posted
      On 2/13/2019 at 3:18 PM, Zahir said:

    Our certificate got revoked so I am sure you know that is bad for us and the users :sad:

    We have no choice but to renew the certificate which makes all the users to re-download all the apps again once the app is fixed :(

    Expand  

    Oh dang that sucks. I personally don't really mind having to reinstall the apps, how long do you think it takes to renew the cert?

     

      On 2/13/2019 at 4:22 PM, Laxus said:

    No support from us if you get the app on other website, fking leechers

    Expand  

    Retweet my guy 

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