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VIP pending then refused

conseal

By conseal
in Help & Support

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Go to solution Solved by Rook,

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conseal Newbie

conseal 42

Posted
Posted

Hi my latest VIP subscription was refused. I just contacted my CC provider and they confirmed that the transaction is not yet claimed by the merchant.

Does this happened because of Stripe? My subscriptions on late 2017 and all through 2018 are very easy and automated without any pending.

Anyone have any suggestion?

  • Solution
Rook iOS God

Rook 550.7k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted (edited)

     

    Hello,

    Please see the email that was sent to your inbox regarding the status of your ViP purchase.

    If you have not received an email, please verify the email associated with your iOSGods account is correct and check your spam/junk folders.

    Kind Regards,
    DiDA

     

    Updated by DiDA
    conseal Newbie

    conseal 42

    Posted
    • Author
    Posted

    I received those emails, the first email was about 'Payment pending' then 6-7 hours later another email titled 'Payment Failed' came.

    This is the same card I used on the previous VIP subscription on November 2018 that went through easily.

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