Help/Support Bleach Brave Souls iOS Re-roll

[-TheDarkKnight- 58 iPad Pro 9.7" 9.3.3]

Now some of us obviously got banned following the hammer recently and we would all like to re-roll accounts to start it all over again. 

However my normal method of re-rolling does not work, everytime I delete the "com.bleach.klab.plist" file in preferences. My game just doesn't bother to make a new plist. It just stays in the initial loading screen with the characters pictures. And even when I delete the first line in the plist, it just comes back after opening back up the app where I would see my old account that I've been trying to re roll. Essentially I have to fully delete the game to re roll and idk why it's like this now, because I've been re-rolling as stated above all the time without any problems, I can't figure out why it won't allow me to re-roll properly this time around

 

any suggestions or advice that does not include using an android emulator ?

Updated May 25, 2018 by -TheDarkKnight-

[-TheDarkKnight- 58 iPad Pro 9.7" 9.3.3]

Hi can this topic be moved to Bleach Brave souls club help and support please @DiDA