Help/Support Dual Shock 4 Controller not visible via Bluetooth

castix · March 29, 2015

Hello guys !

I have a Playstation 4 controller and wanted to pair it with my laptop to play some games with it but I ran into a problem. On every tutorial how to connect it it says I have to go to my Bluetooth Settings (Devices and Printers) and add a new device.

Following the instructions I have to press the PS-Button and the Share button for 5 seconds until there's a white blinky light and my controller should be visible as new divice. Well, that works and I was really confident when my controller was blinking. Unfortunately when I clicked on adding a new device, my controller was just not visible or not detected whatever.

This only happened to me when I tried to connect my Dual Shock 4 controller wireless. Using my micro cable and DS Tool 1.2.2 it succesfully paired but that's not the solution I want !

Have you any idea why it doesn't how up when adding the new device? Do you had the same problem?

Leave some suggestions please, everything is welcome

mehdiphone · March 29, 2015

Hello guys !

I have a Playstation 4 controller and wanted to pair it with my laptop to play some games with it but I ran into a problem. On every tutorial how to connect it it says I have to go to my Bluetooth Settings (Devices and Printers) and add a new device.

Following the instructions I have to press the PS-Button and the Share button for 5 seconds until there's a white blinky light and my controller should be visible as new divice. Well, that works and I was really confident when my controller was blinking. Unfortunately when I clicked on adding a new device, my controller was just not visible or not detected whatever.

This only happened to me when I tried to connect my Dual Shock 4 controller wireless. Using my micro cable and DS Tool 1.2.2 it succesfully paired but that's not the solution I want !

Have you any idea why it doesn't how up when adding the new device? Do you had the same problem?

Leave some suggestions please, everything is welcome

it never worked for me either so i use the cable. then use xpadder to set up the buttons.

castix · March 29, 2015

it never worked for me either so i use the cable. then use xpadder to set up the buttons.

Hm, thanks. I'll wait for some more replies

Rook · March 29, 2015

Does your laptop have Bluetooth?

castix · March 29, 2015

Does your laptop have Bluetooth?

Yes. I also came across a Bluetooth Settings setup on my laptop which claimed to install some Bluetooth drivers. I was lake "Oh that must be it" but it asked me to connect a Bluetooth device and also that didn't work..

Rook · March 29, 2015

Yes. I also came across a Bluetooth Settings setup on my laptop which claimed to install some Bluetooth drivers. I was lake "Oh that must be it" but it asked me to connect a Bluetooth device and also that didn't work..

I don't think you've setup Bluetooth properly on your laptop...

Can your laptop or iPhone detect each other?

Or any other Bluetooth enabled device if no iPhone is available

castix · March 29, 2015

I don't think you've setup Bluetooth properly on your laptop...

Can your laptop or iPhone detect each other?

Or any other Bluetooth enabled device if no iPhone is available

You're right. I recently downloaded a driver update for my Bluetooth but I can't figure out how to properly install the drivers again. It asks me on the driver installation to connect a Bluetooth device but I dont know which or how

Rook · March 29, 2015

You're right. I recently downloaded a driver update for my Bluetooth but I can't figure out how to properly install the drivers again. It asks me on the driver installation to connect a Bluetooth device but I dont know which or how

You need to Google your laptop model and find it's bluetooth drivers from an official page or maybe a driver scanner tool might help?