Help/Support Facebook Videos Are not Loading anymore

HannanSp · March 23, 2015

Hey everyone,

Since a week or two i´m having a problem with load any video on my Facebook application v26.0. i tried reinstalling it or open the App in "Save Mode" both still with no result. I always get the error "Unable to Play Video: Check the strength of your connection and try again" restarting the router, opening Facebook with 3G/LTE or even go to a friends house and try to open a Video nothing Really works with Constant 3Bar Signal.

I have a iPhone6 with iOS 8.1.1 (Jailbroaken)

Hope you guys can help me somehow

iGods · March 23, 2015

Do you have any related facebook Cydia tweaks or Flex patch installed?

Rook · March 23, 2015

The issue is on your iPhone since you've tried multiple networks.

And even Safe Mode didn't help?

HannanSp · March 23, 2015

@iGods I use to have Facebook ++ but i deleted it aswell because after a month of using it it stopped and i thought it would be because of Facebook++ bot its still not working :c

@DiDA Sadly not even on save mode same issue :c

xC3FFF0E · March 23, 2015

Even uploading a video on facebook. Boom, crash!

HannanSp · March 23, 2015

Even uploading a video on facebook. Boom, crash!

Uploading works, i just uploaded a video to my family just Playing videos doesnt

iGods · March 23, 2015

@iGods I use to have Facebook ++ but i deleted it aswell because after a month of using it it stopped and i thought it would be because of Facebook++ bot its still not working :c

@DiDA Sadly not even on save mode same issue :c

Try to remove all related files of Facebook++ like cache files, plist, etc. Then run iCleaner. Remove first facebook. If still doesn't work, try the version before 26.0.

HannanSp · March 23, 2015

Try to remove all related files of Facebook++ like cache files, plist, etc. Then run iCleaner. Remove first facebook. If still doesn't work, try the version before 26.0.

I Deleterd FAcebook and ran CCleaner, sadly same issue. i couldnt find any cash files or plist of facebook++ so i didnt delete anything just run CCleaner

Kau · March 23, 2015

Same issue while you using wifi and mobile LTE/ UMTS?
I had same issues with loading videos on Iphone, Pc and other devices...
I thinks its FB hosting problem.

HannanSp · March 23, 2015

Same issue while you using wifi and mobile LTE/ UMTS?

I had same issues with loading videos on Iphone, Pc and other devices...

I thinks its FB hosting problem.

Most probably, since i got that issue since v26.0 only