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.pptx attachment won't open

JakobEiriksson

By JakobEiriksson
in Help & Support

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4 posts in this topic

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JakobEiriksson Newbie

JakobEiriksson 1

Posted
Posted

I am trying to open a PowerPoint presentation someone sent me. But when I double-click it, even though I see a dialog giving me a choice to Open or Save it, when I click Open, I see a Save As dialog with .ppt as the extension and the "Save as type:" field has only one choice and that is "Microsoft Office PowerPoint 2007 Presentation (*.ppt)"

If I save it as that type it doesn't open in Outlook. If I go to where I saved it and double-click it, it doesn't open also. If I click File > Save Attachments in the message and save it with .pptx extension, then go double-click it where I saved it, I get the same Save As dialog. If I open PowerPoint first, I can use File > Open and open the .pptx version but it doesn't open anyway.

I looked in Add/Remove Programs and the "Compatibility Pack for the

Office 2010 System" is there.

  • Like 1
gregoryjoyce Newbie

gregoryjoyce 1

    • Posted
    Posted

    Try going to my computer, folder options, file types, locate the pptx, click advanced

    create new action Open if needed or edit existing open.

    Target to your powerpoint.exe location.

    I've had to use a similar process for opening excel in safe mode when opening an excel attachment from email.  In excel the standard app comes open with a /e.  I don't have powerpoint installed on an xp station so I can't be sure of the exact command structure.

    If the file is corrupted, then the only way to do pptx repair is to use online pptx repair tool PPTX Repair Kit. I mean, this is a local “online”  and your data (if they are personal or secret) does not reach the server in the public domain. It is comfortable and protects your data from prying eyes. More I don't know how to help you.  http://www.pptx.repair/

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