[IMPORTANT READ] How to Properly Post a Support Topic!

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🆘 How to Properly Post a Support Topic

TL;DR: Use a relevant and clear title for your issue, and be as detailed as possible in your post!

 

📌 Why This Matters

To help us assist you faster, please follow these support posting guidelines before creating a new topic.

 

🔹 1. The Title

The title of your topic is crucial! A well-written title encourages other users to click and help you. If your title is vague, users may ignore your post.

A good title should briefly summarize the issue.

✅ Examples of good titles:

• 📌 Apple Arcade games won't work when sideloaded
• 🔍 Should I turn ON Developer Mode to use third-party apps?
• ⚠️ AppName is no longer available - Sideloadly
• 🎮 Cookie Run with Sideloadly: Non-existent bundle ID

🚫 Avoid vague titles like: - "Help me!" - "Issue with an app" - "Not working, please fix"

 

📝 2. The Content of Your Topic

The content is even more important. Provide a clear and detailed explanation of your issue, including:

✅ Key details to include:

• 📱 Your iDevice model (e.g., iPhone 16, iPad Pro)
• 🛠️ Your iOS version (e.g., iOS 18.4)
• 🔓 Whether your device is Jailbroken or Non-Jailbroken
• ⚠️ What you’ve already tried to fix the issue

Here's an example of a well-structured support post:

Quote

Hi everyone,

I'm having an issue with Filza. I installed it on my jailbroken iPhone X (iOS 14.1), and even though it shows as installed in Cydia, I can't find it on my Springboard. I’ve tried reinstalling multiple times, but nothing works.

Does anyone know how to fix this? Thanks in advance!

✅ Adding screenshots can be helpful, but don’t rely solely on them—explain the issue in text too!
⚠️ Important: Do not just post images of your code/errors. Always copy the error message and paste it inside your help topic. If copying is not possible, type it manually.

 

✅ 3. Marking an Answer as Solved

If someone provides the solution to your issue, click the 'Mark as Solution' button on their post. This helps other users find answers faster!

Once marked, the solution will be highlighted for easier recognition by others with the same issue:

 

🔔 Stay Notified

Want to stay updated on replies? Enable notifications! Click here to learn how.

 

📢 Final Reminder

Following these guidelines will help ensure your topic gets the attention it deserves. Topics that do not follow these rules may be removed.

Updated February 19, 2025 by Rook