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Profiles and Device Management Tab Not Appearing?!

excellences

By excellences
in Help & Support

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excellences Newbie

excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    Posted

    I'm trying to download app nana sync and when I try to trust the developer, the profiles tab isn't there (even when I search it up) ?? Ive restarted many times but it does not appear :(

    excellences Newbie

    excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    • Author
    Posted

    Are you going to the proper location?

    General> Profiles and Device Management?

    it's usually under VPN, but it's not :/http://imgur.com/ehn0Zwn

     

    and when I search it up on the settings, it shows but when I click it doesn't take me directly to it, only to the general.

    Rook iOS God

    Rook 560.4k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    I'm trying to download app nana sync and when I try to trust the developer, the profiles tab isn't there (even when I search it up) ?? Ive restarted many times but it does not appear :(

    Try reinstalling the app maybe?

     

    Or report this to App Nana?

    excellences Newbie

    excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    • Author
    Posted

    Try reinstalling the app maybe?

     

    Or report this to App Nana?

    I did but they didn't bother doing anything :/ they just told me to reinstall and gave me their download link (official site) but that didn't work either
    Rook iOS God

    Rook 560.4k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    I did but they didn't bother doing anything :/ they just told me to reinstall and gave me their download link (official site) but that didn't work either

    Have you tried Safe Mode?

    excellences Newbie

    excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    • Author
    Posted

    Have you tried Safe Mode?

    nope it still doesn't work. I checked in my settings and it didn't appear and when I downloaded appnana it just keep saying that it was unable to download
    Rook iOS God

    Rook 560.4k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    nope it still doesn't work. I checked in my settings and it didn't appear and when I downloaded appnana it just keep saying that it was unable to download

    It's probably an issue on their end if it's unable to download.

    excellences Newbie

    excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    • Author
    Posted

    It's probably an issue on their end if it's unable to download.

    is there another similar app that I can test so I can see if this is true? vshare doesn't work anymore so.
    Rook iOS God

    Rook 560.4k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    is there another similar app that I can test so I can see if this is true? vshare doesn't work anymore so.

    You're not Jailbroken?

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