Help/Support Profiles and Device Management Tab Not Appearing?!

[excellences 9.4k iPhone Xr 12.1]

I'm trying to download app nana sync and when I try to trust the developer, the profiles tab isn't there (even when I search it up) ?? Ive restarted many times but it does not appear

[Klepto 7.8k iPhone X 14.5]

Are you going to the proper location?

 

General> Profiles and Device Management?

[excellences 9.4k iPhone Xr 12.1]

Are you going to the proper location?

General> Profiles and Device Management?

it's usually under VPN, but it's not http://imgur.com/ehn0Zwn

 

and when I search it up on the settings, it shows but when I click it doesn't take me directly to it, only to the general.

[Rook 561.3k iPad Pro (2nd gen) 17.4 Donor]

I'm trying to download app nana sync and when I try to trust the developer, the profiles tab isn't there (even when I search it up) ?? Ive restarted many times but it does not appear

Try reinstalling the app maybe?

 

Or report this to App Nana?

[excellences 9.4k iPhone Xr 12.1]

Try reinstalling the app maybe?

 

Or report this to App Nana?

I did but they didn't bother doing anything they just told me to reinstall and gave me their download link (official site) but that didn't work either

[Rook 561.3k iPad Pro (2nd gen) 17.4 Donor]

I did but they didn't bother doing anything they just told me to reinstall and gave me their download link (official site) but that didn't work either

Have you tried Safe Mode?

[excellences 9.4k iPhone Xr 12.1]

Have you tried Safe Mode?

nope it still doesn't work. I checked in my settings and it didn't appear and when I downloaded appnana it just keep saying that it was unable to download

[Rook 561.3k iPad Pro (2nd gen) 17.4 Donor]

nope it still doesn't work. I checked in my settings and it didn't appear and when I downloaded appnana it just keep saying that it was unable to download

It's probably an issue on their end if it's unable to download.

[excellences 9.4k iPhone Xr 12.1]

It's probably an issue on their end if it's unable to download.

is there another similar app that I can test so I can see if this is true? vshare doesn't work anymore so.

[Rook 561.3k iPad Pro (2nd gen) 17.4 Donor]

is there another similar app that I can test so I can see if this is true? vshare doesn't work anymore so.

You're not Jailbroken?