Help/Support Sign-in is Required?

[ch60234 1 iPad Pro (11-inch) 12.2.0]

On 2025/12/1 at PM5點55分, Pinocchang said:

是的，我用sideloadly安裝遊戲，問題依舊。
沒有彈出登入窗口，點擊幾次「我已了解」後，遊戲就崩潰退出了。

這是影片。

 

I have same issue with macbook + sideloady

[jukkuuu 2]

I encountered the same error with Township game on Mac too

[jukkuuu 2]

On 12/1/2025 at 4:45 AM, Laxus said:

Thank you for the report, it bugged out. We will investigate

Please investigate. This is the first time I encounter this on Mac. It still work on my iPhone, only happens on Mac

[Laxus 823.6k iPhone 5s 10.3.3]

25 minutes ago, jukkuuu said:

Please investigate. This is the first time I encounter this on Mac. It still work on my iPhone, only happens on Mac

We are working on it

[jukkuuu 2]

could you update us once it's done? thank you so much

[Glock781781 6 iPhone 12 Pro 16.4.1]

same issue here

[Haithamharthy 0 iPhone 14 Pro Max 26.1]

On 12/3/2025 at 5:44 AM, Laxus said:

We are working on it

I have the same issue in my Iphone 14pro max with ios 26.1

[jukkuuu 2]

On 12/2/2025 at 7:44 PM, Laxus said:

We are working on it

sorry for bothering you again. do you have any update on this? i saw u guys post something about remove displayname and facebook login so will it happen soon and will that resolve this issue?

 

Thanks

[hoboknife 188 iPhone 7 Plus 11.3.1]

On 12/4/2025 at 10:47 AM, jukkuuu said:

sorry for bothering you again. do you have any update on this? i saw u guys post something about remove displayname and facebook login so will it happen soon and will that resolve this issue?

 

Thanks

yeah, ios 15.1, ip11promax, have google-linked to my account, made sure my email is correct, and try to login to all sideloadly apps, but it just keeps asking me to enter login's and never accepts, even if gmail login. Maybe the transition is exp'ing some hiccups.

[radioheads 1 iPhone 8 Plus]

Same issue for me