Help/Support Jurassic World The Game crashing during tutorial

[rayray253 2 iPhone 11 Pro 13.5.1]

Theres no login option. It just puts you right where you left off in the tutorial and crashes after you click the road icon. I also did what you said about logging into FB on AppStore version first.

[Ernesto Martinez 0 iPhone Xs Max 12.4]

40 minutes ago, Laxus said:

It went straight to the game without using login button?

Yeah it as soon as I open it goes straight back to the tutorial from where I was at geeting the 2nd Dino and then it crashes if I follow the steps. I tried deleting it 5 or so times just normally didn’t work I tried deleting then turning powering off my phone  that didn’t work. I tried to even do it by turning off my iCloud that didn’t work. I didn’t try making a duplicate or anything because I don’t know how that works but yeah it just skips loading super fast u plug in my age and it opens up to the game. Very frustrating thanks for replying so soon!

[Laxus 823.9k iPhone 5s 10.3.3]

44 minutes ago, Ernesto Martinez said:

Yeah it as soon as I open it goes straight back to the tutorial from where I was at geeting the 2nd Dino and then it crashes if I follow the steps. I tried deleting it 5 or so times just normally didn’t work I tried deleting then turning powering off my phone  that didn’t work. I tried to even do it by turning off my iCloud that didn’t work. I didn’t try making a duplicate or anything because I don’t know how that works but yeah it just skips loading super fast u plug in my age and it opens up to the game. Very frustrating thanks for replying so soon!

Uploaded new version, use it to overwrite current ipa so it won't crash during tutorial

[Ernesto Martinez 0 iPhone Xs Max 12.4]

48 minutes ago, Laxus said:

Uploaded new version, use it to overwrite current ipa so it won't crash during tutorial

Ummm sorry again lol but I loved in with the Facebook was goin good but when I put enter I just keeps black goes black for a second and kicked me out. Now when I join it just turns off I remember this happened last time and when I deleted and reinstalled it fixed but I haven’t been able to get it to login with Facebook without it kicking me out. I’ve been downloading it with  signulous Idk if that has anything to do with it? Sorry again but the only reason I bout the vip was for this game so I’d really appreciate a fix thank you!

[Laxus 823.9k iPhone 5s 10.3.3]

16 minutes ago, Ernesto Martinez said:

Ummm sorry again lol but I loved in with the Facebook was goin good but when I put enter I just keeps black goes black for a second and kicked me out. Now when I join it just turns off I remember this happened last time and when I deleted and reinstalled it fixed but I haven’t been able to get it to login with Facebook without it kicking me out. I’ve been downloading it with  signulous Idk if that has anything to do with it? Sorry again but the only reason I bout the vip was for this game so I’d really appreciate a fix thank you!

Did you download from iOSGods App, and install IPA from singulous?

[Ernesto Martinez 0 iPhone Xs Max 12.4]

38 minutes ago, Laxus said:

Did you download from iOSGods App, and install IPA from singulous?

Yea I grabbed the ipa from iOS gods and then installed the ipa with signulous.

[Laxus 823.9k iPhone 5s 10.3.3]

22 minutes ago, Ernesto Martinez said:

Yea I grabbed the ipa from iOS gods and then installed the ipa with signulous.

Try new update

[KidCrazy210 13 iPhone 13 Pro Max]

36 minutes ago, Laxus said:

Try new update

Crashes as soon as hiu choose  a link for both visitors and facebook 

[Jimmy3712 6 iPhone 8 14.5.1]

13 hours ago, Laxus said:

It went straight to the game without using login button?

Yeah it did same for me it doesn’t give you the chance to login to an account takes you straight to the tutorial 

[Ernesto Martinez 0 iPhone Xs Max 12.4]

2 minutes ago, Jimmy3712 said:

Yeah it did same for me it doesn’t give you the chance to login to an account takes you straight to the tutorial 

It’s still not working wow did anyone try with Apple login instead of just Facebook? I just want it to work so frustrating!

9 hours ago, Laxus said:

Try new update

Did you find the issue. Does it finally work yet?