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Failed VIP Payment with MasterCard


Go to solution Solved by Rook,

2 posts in this topic

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Posted

Hey guys,

i just tried to purchase a VIP subscription with the Lunar New Year code and got this error popping up:

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Since i have no other credit card i try to get support. I also tried without the discount code.  Is it a problem with MasterCard?

greetings

  • Solution
Posted

Hello,

Please try a different device and network, and make sure the billing information is correct.

You may also have to contact your bank as there is a possibility they could be blocking the transaction.

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