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Unable to purchase non-jailbroken VIP subscription

r3d21

By r3d21
in Help & Support

2 posts in this topic

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r3d21 Apprentice

r3d21 38
  •   9 

    • Posted
    Posted

    Hello guys,


    Wishing u guys are having great day. Mind helping me with the issue im facing at the moment? I’m trying to re-purchase A Non-Jailbroken VIP subscription, entered my card details & checkout. But an error pops up. The error is “There was an error processing the payment. Please try a different payment method or contact us for assistance.”

     

     

    Here’s the thing:

    (1) There’s only one payment method (using card)

    (2) I’ve tried both my credit & debit card

    (3) I have more than enough fund to purchase

    (4) Used notebook & mobile phone, connect to both wifi & mobile data but no luck.

    (5) Called my bank & they said my cards are active & nothing is being block.

     

    Can any of the admins assist me?

     

    Thanks & regards,

    r3d21

    Rook iOS God

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    • Posted
    Posted

    Hello,

    Thank you for the detailed description.

    You can message me regarding this and I can look into it for you.

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    This topic is now archived and is closed to further replies.

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