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Aversive

By Aversive
in Help & Support

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Go to solution Solved by Rook,

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Aversive Newbie

Aversive 1
  •   iPad Pro (12.9-inch) (3rd generation) 
  •   13

    • Posted
    Posted

    Hello im new to iosgods and im trying to purchase vip. I have sufficient balance in my account and i am using american express. I have no other option of payment besides that. But when i try to purchase vip it gives me a message saying "There was an error processing the payment. Please try a different payment method or contact us for assistance" and then my money gets moved back to my account. Please help

    • Solution
    Rook iOS God

    Rook 542.1k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

    Aversive Newbie

    Aversive 1
  •   iPad Pro (12.9-inch) (3rd generation) 
  •   13

    • Posted
    • Author
    Posted
    38 minutes ago, Rook said:

     

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

     

    i just tried a different card it is still not working, still the same problem

    Aversive Newbie

    Aversive 1
  •   iPad Pro (12.9-inch) (3rd generation) 
  •   13

    • Posted
    • Author
    Posted
    1 hour ago, Rook said:

     

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

     

    tried everything you suggested, still not working, Please help

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