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Windows 10 black screen on boot up

castix

By castix
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castix Newbie

castix 18.5k
  •   iPhone X 
  •   12.1.1

    • Posted
    Posted

    Hi everyone I've been having problems with the Windows 10 boot since the beginning but this is the worst which happened to me so far and I couldn't get it solved.

     

     

    Here is the scenario:

    I boot up my laptop as usual and the Windows 10 boot logo appears. After that, the screen immediately dims black and nothing happens. The laptop is still running. After waiting 10-20 minutes I saw my mouse cursor and from other black screen fix tutorials I saw that they could login as it was a black login screen for them. This one is different. The laptop doesn't react to any key I press and I rebooted it multiple times.

     

     

    Unfortunately you can't press the F8 key in Windows 10 anymore to boot into save mode except you switched the Windows 10 power options, which I haven't done.

     

     

    Thanks for your help

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    castix Newbie

    castix 18.5k
  •   iPhone X 
  •   12.1.1

    • Posted
    • Author
    Posted

    Do you have a lower OS install disk?

    No Windows 7 was the built in OS and I updated to Windows 10 OTA. Also deleted the Windows.old with disk cleanup.

    Klepto Newbie

    Klepto 7.8k
  •   iPhone X 
  •   14.5

    • Posted
    Posted

    No Windows 7 was the built in OS and I updated to Windows 10 OTA. Also deleted the Windows.old with disk cleanup.

    Since you can't access F8, my suggestion would be to download Win 7/8 on a USB and try to downgrade.
    Rook iOS God

    Rook 556.9k
  •   iPad Pro (2nd gen) 
  •   17.4
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    • Posted
    Posted

    So you can't enter the boot menu or bios or anything?

    castix Newbie

    castix 18.5k
  •   iPhone X 
  •   12.1.1

    • Posted
    • Author
    Posted

    So you can't enter the boot menu or bios or anything?

    No that all comes up when the device is fully started

    Rook iOS God

    Rook 556.9k
  •   iPad Pro (2nd gen) 
  •   17.4
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    • Posted
    Posted

    No that all comes up when the device is fully started

    How long did you actually wait? Maybe the black screen passes?

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