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VIP Charged but not received

bobaoppai

By bobaoppai
in Help & Support

5 posts in this topic

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bobaoppai Newbie

bobaoppai 1
  •   iPhone 6 

    • Posted
    Posted

    Hi :) Thanks for all your hard work.

    As I went to checkout for the $34.99 VIP there said there was an error in the transaction, and so it returned to the checkout page, but I checked my transaction history and the money seems to have been deducted, and no VIP was received. I'd appreciate it if you could help me either get the money refunded or to receive VIP :)  If you need proof of transaction I'd be happy to show my transaction history.

    Have a nice day.

    liqiao806 Newbie

    liqiao806 0
  •   iPhone 5s 
  •   12.4

    • Posted
    Posted
    hello,
    I bought a $33.49 VIP service on April 26，But my account is still free， my account is
    liqiao806  plz help me
    On 2020/4/22 at PM12点54分, Rook said:

    你好，

    请向我发送有关此问题的消息，以便我们为您调查并找到解决方案。 :)

    hello,
    I bought a $33.49 VIP service on April 26，But my account is still free， my account is
    liqiao806  plz help me
    Contaukiuc Newbie

    Contaukiuc 4
  •   iPhone Xs 
  •   12.2

    • Posted
    Posted
    On 4/22/2020 at 6:54 AM, Rook said:

    Hello,

    Please message me regarding this issue so we can look into this for you and find a solution. :)

    Hello Dear can you please check my inbox ?

    Archived

    This topic is now archived and is closed to further replies.

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