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VIP Error Processing Payment But Deducted My Virtual Credit Card

zBlasztThoise

By zBlasztThoise
in Help & Support

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Go to solution Solved by Rook,

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zBlasztThoise Newbie

zBlasztThoise 4
  •   iPhone 6s 
  •   12.4

    • Posted
    Posted (edited)

    IOSGODSVIP refunded the VIP 2 months subscription that has been my problem yesterday because of the Error Processing Payment while using Virtual Credit Card but still not a VIP... and now tried again because i thought it has been fixed, so i tried the VIP Subscription 2 months again only once but still error processing payment.. but IOSGODSVIP deducted the VIP Subscription on my Virtual Credit Card again.. I look for My Orders for Subscription i see "PENDING".. 

     

    spacer.png

     

    Pending..

     

    spacer.png

    Updated by zBlasztThoise
    • Solution
    Rook iOS God

    Rook 537.3k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted

    Hello,

    Thank you for bringing this to our attention.

    There seems to be a bug where your purchase goes through, but it never gets captured leaving it in an uncaptured state. I have manually refunded you and looking into fixing this issue now so please try purchasing ViP again at a later time after you have received the refund.

    zBlasztThoise Newbie

    zBlasztThoise 4
  •   iPhone 6s 
  •   12.4

    • Posted
    • Author
    Posted

    When can I purchase the VIP again?

    59 minutes ago, DADi said:

    Hello,

    Thank you for bringing this to our attention.

    There seems to be a bug where your purchase goes through, but it never gets captured leaving it in an uncaptured state. I have manually refunded you and looking into fixing this issue now so please try purchasing ViP again at a later time after you have received the refund.

    When can I purchase the VIP again?!

    zBlasztThoise Newbie

    zBlasztThoise 4
  •   iPhone 6s 
  •   12.4

    • Posted
    • Author
    Posted
    3 hours ago, DADi said:

    Hello,

    Thank you for bringing this to our attention.

    There seems to be a bug where your purchase goes through, but it never gets captured leaving it in an uncaptured state. I have manually refunded you and looking into fixing this issue now so please try purchasing ViP again at a later time after you have received the refund.

    Sorry DADi.. I think I misunderstood what you say to me.. I tried again after the refund.. the result is the same.. yet again deducted my VIrtual Credit Card.. I’m really sorry for that.. 

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