TimidNova

Just called PlayStation to get my problem fixed. (Someone Stole my account twice). They said that “I suggest you create a new account” or “use the password reset feature”. I say I can’t use the password feature cause they changed the email. He says “and I understand that, but dealing with the history of the account I can’t do anything further”. Just the fact that he said “create a new account” is beyond stupid. I have a years worth of ps plus, 163 digital games, rank 12 account with a few platinum trophies, and not to mention all the hard work I’ve put into the  games that I have.