i got the same reply!! and now i got to wait till the 30th to play again. But thanks for amazing hack bro! i loved it!
Greetings, Knight!
Thank you for contacting Netmarble Customer Support.
We're very sorry to hear about this. Please note that our system found an illegal program being used on the device.
Unfortunately, we are not allowed to disclose specific information that would allow users who employ abusive/exploitation to improve upon their approach and would eventually lead them to be undetectable.
We understand that this is a frustrating situation. However, there must be something that our system that picked up that may have looked like an act of abuse/exploitation.
Generally, devices that have been modified (jailbroken, rooted, emulators) are likely to run programs that modify administrative processes which may lead to a detection by our system similar to this case. We strongly encourage users to avoid accessing the game with such devices. Please refer to this forum post for more information regarding bans.
This is as much information that we are able to provide.
Please check our Facebook and Official Forum to stay updated with our news and events. You may also refer to our FAQ and Game Guide for more information.
Regards,
Netmarble GM Team