Help/Support Please visit us using your iOS device

[Wizard0131 2 iPad Air 2 12.2]

Hi every time I try to download something I get the message to visit you using my iOS device, but I’m on my iPad and already logged in. How can I solve this? 

 

Thanks

[Rook 546.5k iPad Pro (2nd gen) 17.4 Donor]

Hello,

This issue should not be happening. Please message me so we can look into it.

[Matin H. 0 iPhone 7 Plus 9.3.3]

發生咗咩事黎？

[Nhduc 50 iPad Pro (2nd, 10.5'')]

Hi, i have this message from yesterday. I'm with ios 13. Any help ?

Updated September 8, 2019 by Nhduc

[Nhduc 50 iPad Pro (2nd, 10.5'')]

With Chrome, it works

[d1sn3y 1 iPad Air 2]

Hi @DADi I’m getting the same message too regardless which app I’m trying to download

[vn.iosgod 0 iPhone X 13.0]

Me too.

[Defalt666 9 iPhone X 12.1.1]

Remove the Request desktop in Aa in the right corner. This. Worked for me. This is on iOS 13.1. When searching you will see the URL and the option on the right.

[jhk0109 7 iPhone Xs Max 12.0.1]

On 9/18/2019 at 1:10 PM, Defalt666 said:

Remove the Request desktop in Aa in the right corner. This. Worked for me. This is on iOS 13.1. When searching you will see the URL and the option on the right.

you are AWESOME! 

[Rook 546.5k iPad Pro (2nd gen) 17.4 Donor]

On 9/8/2019 at 4:30 PM, Nhduc said:

Hi, i have this message from yesterday. I'm with ios 13. Any help ?

 

On 9/16/2019 at 8:26 PM, d1sn3y said:

Hi @DADi I’m getting the same message too regardless which app I’m trying to download

Please see: