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[Help] Getting server error 500 when loading the app

Hashcode217

By Hashcode217
in App Questions & Support

7 posts in this topic

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Hashcode217 Newbie

Hashcode217 1
  •   iPhone 6s 
  •   12

    • Posted
    Posted

    I woke up today to find that all of my apps were not verified and I could not open them as a result. So I uninstalled everything including the iosgods app and reinstalled the app multiple times. 

     

    Every time I open the app I get a 500 error code. Are the servers down right now? Is anyone else experiencing this issue?

    See image: https://i.imgur.com/1jNiwCY_d.jpg?maxwidth=640&shape=thumb&fidelity=medium

     

    Best regards, 

    Hashcode

    Hashcode217 Newbie

    Hashcode217 1
  •   iPhone 6s 
  •   12

    • Posted
    • Author
    Posted
    1 minute ago, Zahir said:

    Hi @Hashcode217, our app is currently down due to some reasons. We are currently working to fix it ASAP. Thank you for understanding! :D 

    Do you know why all my apps from the app stopped working too? And do we have an approximate ETA?

     

    Edit: Thanks for the prompt response

    Zahir iOS God

    Zahir  392.9k
  •   iPad Mini 4 
  •   13.6

    • Posted
    Posted
    1 minute ago, Hashcode217 said:

    Do you know why all my apps from the app stopped working too? And do we have an approximate ETA?

     

    Edit: Thanks for the prompt response

    Our certificate got revoked so I am sure you know that is bad for us and the users :sad:

    We have no choice but to renew the certificate which makes all the users to re-download all the apps again once the app is fixed :(

    Laxus iOS God

    Laxus 792k
  •   iPhone 5s 
  •   10.3.3

    • Posted
    Posted
    14 minutes ago, Shortie200511 said:

    I downloaded an app from another website and that stopped working at the same time as this are they related?

    No support from us if you get the app on other website, fking leechers

    Hashcode217 Newbie

    Hashcode217 1
  •   iPhone 6s 
  •   12

    • Posted
    • Author
    Posted
    1 hour ago, Zahir said:

    Our certificate got revoked so I am sure you know that is bad for us and the users :sad:

    We have no choice but to renew the certificate which makes all the users to re-download all the apps again once the app is fixed :(

    Oh dang that sucks. I personally don't really mind having to reinstall the apps, how long do you think it takes to renew the cert?

     

    34 minutes ago, Laxus said:

    No support from us if you get the app on other website, fking leechers

    Retweet my guy 

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