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pppopo

By pppopo
in Help & Support

5 posts in this topic

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pppopo Newbie

pppopo 10
  •   iPhone X 
  •   11.2.1

    • Posted
    Posted

    My credit card automatically deducts $34.99 on December 8th, but my current membership has not been renewed normally, and I have no membership right now.

    My bank card number is ----

    Ask the administrator to verify

    Rook iOS God

    Rook 558.9k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    Hello,

    Do you have a transaction ID regarding this? Have you received an email regarding the status of your purchase?

    pppopo Newbie

    pppopo 10
  •   iPhone X 
  •   11.2.1

    • Posted
    • Author
    Posted

    I did not receive this email, probably because it is automatic deduction, because I bought in September when the authorization of continuous subscription, the administrator can check the details of the bill for me?

    pppopo Newbie

    pppopo 10
  •   iPhone X 
  •   11.2.1

    • Posted
    • Author
    Posted
    On 12/22/2018 at 7:06 AM, DiDA said:

    Hello,

    Do you have a transaction ID regarding this? Have you received an email regarding the status of your purchase?

     

    I did not receive this email, probably because it is automatic deduction, because I bought in September when the authorization of continuous subscription, the administrator can check the details of the bill for me?

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