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PUBG Mobile Freezing on Authentication

PhysicalSel

By PhysicalSel
in Help & Support

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Rook iOS God

Rook 542.6k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    This seems to be an issue that's affecting a few users, some say that using Wi-Fi/Mobile Data instead helps. Have you read through the posts?

    • Informative 1
    JohnnyModzz1 Rookie

    JohnnyModzz1 140
  •   iPhone X 
  •   14.8

    • Posted
    Posted
    21 minutes ago, PhysicalSel said:

    I’m facing a problem with pubg, every time I open pubg it keeps freezing in the loading screen or whenever I use my fb accnt..

     

    Help

    I thought I was the only one 

    20 minutes ago, DiDA said:

    This seems to be an issue that's affecting a few users, some say that using Wi-Fi/Mobile Data instead helps. Have you read through the posts?

    I'm using data and I used Icon tool to reset everything (data app) and still. On guests it opens and all but not Facebook  

    Rook iOS God

    Rook 542.6k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted
    Just now, JohnnyModzz1 said:

    I thought I was the only one 

    I'm using data and I used Icon tool to reset everything (data app) and still. On guests it opens and all but not Facebook  

    Have you tried logging in via Facebook before tapping on the user card?

    JohnnyModzz1 Rookie

    JohnnyModzz1 140
  •   iPhone X 
  •   14.8

    • Posted
    Posted
    Just now, DiDA said:

    Have you tried logging in via Facebook before tapping on the user card?

    Yeah, on Facebook, it just freezes but doesn't crash unless you're not on the app. On guests, it worked fine but it tells me to create a new character

    X86.m Rookie

    X86.m 5
  •   iPhone 6 
  •   9.3.3

    • Posted
    Posted

    Same issue here with iPad mini 4, iPhone 6 / 6+ & iPad Air 2 - all the same stuck issue but with iPhone 6s / iPhone 7/7+  & iPhone X works fine ( W H Y ) :)

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