Help/Support I have a problem with last day on earth

[Luke Hobbs 3 iPhone 6s 11.2.1]

when I open the game the loading bar comes almost to the end and then stops

[Rook 567.9k iPad Pro (2nd gen) 17.4 Donor]

Did you craft something unreleased?

[Luke Hobbs 3 iPhone 6s 11.2.1]

No @DiDA i have only updated the game and created an account

[Xylla 1.4k iPhone Xs 16.6.1]

2 hours ago, Luke Hobbs said:

No @DiDA i have only updated the game and created an account

Try to reinstall 

[Luke Hobbs 3 iPhone 6s 11.2.1]

If I reinstall the game it tells me that I lose all progress

 

[Gideon48 129 iPhone X 10.3]

1 hour ago, Luke Hobbs said:

If I reinstall the game it tells me that I lose all progress

 

I’ve reinstalled and I’ve never lost my information. 

[Luke Hobbs 3 iPhone 6s 11.2.1]

I tried and it went well but it jams when I make the objects of the last levels: kevlar armor, assault armor, SVD rifle, mortar, turret etc ..

 

[Th3nop 599 iPhone 5s 10.2.1]

4 minutes ago, Luke Hobbs said:

I tried and it went well but it jams when I make the objects of the last levels: kevlar armor, assault armor, SVD rifle, mortar, turret etc ..

 

These items all unreleased... like armor doesn't give you actually armor or some weapons broken+crash your game so start from new

Updated December 20, 2017 by Th3nop