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iTunes not recognizing my iPhone

Justanothergamer

By Justanothergamer
in Help & Support

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Justanothergamer Newbie

Justanothergamer 3
  •   iPhone 6 Plus 
  •   10.3.2

    • Posted
    • Author
    Posted

    Use a Apple Cable, that's probably why, I had the same issue.

    I have two chargers the one that i used came with my iphone and the ohter i bought from the apple store neither one works.

    Or you know, you can just put your device in DFU mode and it will surely recognise it then :)

    Nope it still wont recognize it.
    Alvk Newbie

    Alvk 683
  •   iPhone X 
  •   11.2.5

    • Posted
    Posted

    I have two chargers the one that i used came with my iphone and the ohter i bought from the apple store neither one works. Nope it still wont recognize it.

    try plugging it into a different USB port on ur PC?
    Flackboy Explorer

    Flackboy 57
  •   iPhone 11 
  •   13.6.1

    • Posted
    Posted

    If your PC does recongnize your iphone but no your Itunes try this: 

     

    -Go to device administrator on your PC.

     

    -Search for your device (Apple Iphone), do right click on it and choose "update Software controller".

     

    -Choose the second option "Browse my computer for driver software".

     

    -Then choose the second option again again "Let me pick from a list of device drivers on my computer"

     

    - Choose "Use Disk" option. Click Browse and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

     

    - Double-click the "usbaapl" file. If you have a 64-bit version of Windows, this file will be called "usbaapl64". If you don't see "usbaapl64" here or if there isn't a Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.

     

    -Click open, then next, and then finish. This will install the driver.

     

    If a message says that the software you're installing "has not passed Windows Logo testing," click Continue Anyway.

     

    I hope this little guide helped you :)

     

     

    PD: If it doesn't, restart the Apple Mobile Device Service here

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