Help/Support I got banned from GAMELOFT on NON Jailbroken device

[Easy Android 0 11 10.2.1]

i been banned because the game i play ( Order and chaos 2 ) i had both my devices linked together ( 1 jailbroken other is not ) i tried a method on your website and got out of ban from the jailbroken device but what about the non jailbroken one , is there anyway i can get it out of ban ? ( Btw all what i did was changing my location to find asian servers to play with a friend ) , i really want to play the game on my MAIN PHONE. Updated February 15, 2017 by rulefahd

[Joka 3.5k iPhone X 12.4]

Wrong section.

 

Move to "Help and Support".

[Easy Android 0 11 10.2.1]

Wrong section.

 

Move to "Help and Support".

Thank youuu , waitting for help , i hope i find a solution on your website , searched on many other

[FafoWithMatar 10.9k 4.20]

i been banned because the game i play ( Order and chaos 2 ) i had both my devices linked together ( 1 jailbroken other is not ) i tried a method on your website and got out of ban from the jailbroken device but what about the non jailbroken one , is there anyway i can get it out of ban ? ( Btw all what i did was changing my location to find asian servers to play with a friend ) , i really want to play the game on my MAIN PHONE.

 

Try contacting the company, if they so no, then u banned for good

[Easy Android 0 11 10.2.1]

Try contacting the company, if they so no, then u banned for good

i tried but no replay , gameloft knows for horrible customer service , thats what i'm worring about 

 

 

to correct ( MY DEVICE IS BANNED ) not the account

 

so a fast question , what if i sell my iphone to someone else and he wants to play the game, he will never could make it ?? ( sounds unfair ) thats why i think there is an outside of the box solution

[Amuyea 88.3k iPhone 7 Plus 14.3]

Idk but you would need to reset your phone I think

[Gen3ral C 676 iPhone 7 11.3.1]

maybe it's just an ipban like bullet force. renew lease for ur wifi to change the ip address

[FafoWithMatar 10.9k 4.20]

i tried but no replay , gameloft knows for horrible customer service , thats what i'm worring about 

 

 

to correct ( MY DEVICE IS BANNED ) not the account

 

so a fast question , what if i sell my iphone to someone else and he wants to play the game, he will never could make it ?? ( sounds unfair ) thats why i think there is an outside of the box solution

Have you tried a VPN?

[Easy Android 0 11 10.2.1]

maybe it's just an ipban like bullet force. renew lease for ur wifi to change the ip address

i tried 4G and different wifis but no chance thank you tho 

 

Have you tried a VPN?

i think you missed my issue i got banned because i used them i think , ( i didnt even try to hack the game all i did was using my other jailbroken phone which they were both linked in the game and used change location and change vpn to get asian server to play with a friend )

 

anyway , i tried it again but it didnt work , looks more like my iphone it self is banned some how

[annhill2011 164 iPad Air 11.1.1]

If you are lucky, and I hope you are, the ban will only last 2 days the first time. My suggestion to you, don't use a vpn to change locations to play any Gameloft game, they will ban you for it. Each ban last longer than the last. 2 days, 1 week, 2 weeks up to a permanent ban. They really don't play with mods/cheats. Even changing the time on your device will get you a ban.

Updated February 16, 2017 by annhill2011