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Posted

I think it's snitches tooo but I contacted support with this

Please please tell me why my account has been banned for 90 days due to suspicious activity this is unacceptable I pay huge loads of cash on in app purchases to keep actively playing this game i've had this game and been playing it legitimately since the day it came out I love this game and I thought that I was a loyal customer to you guys being that I spend so much money I really need some answers I hope this is a mistake my player ID: XXXXXXXX ha ha right?

But I get this response

This is game master franz and nice to meet you thank you for keeping in touch upon checking your account we have determined that you have used and exploit in the game that allows you to use crowns without reducing your total crown count as a result you have been banned for 2160 hours and all of your crowns have been removed

Please note that all of our decisions and taking actions are final and further inquiries regarding this matter will no longer be discussed.

Should you have any more concerns county contact us again we will be happy to assist you.

Regards,

Wow right!?!

I also sent them a slew of invoices from iTunes purchases of the crowns

Thank you. I'll try and send them the receipts from my main account to check if they unlock secondary account. I'll just state that the purchases were made on the secondary account

Posted

Can those who got banned the first/second time share their experience?

 

1. Were your crowns removed?

2. Did you get banned a second time?

3. If yes, what did you do and how long did it take for Nexon to ban you?

4. If no, what steps are you currently taking and how long have you not been banned since your first ban?

 

 

For me, I was upgrading all buildings in medieval age but no ban.

 

When I was in Gunpowder age, I abused the air depot event using 75 crowns to get supply drops. And also using crowns to get national goods for Coalitions. However after getting the goods, I kept receiving network error after purchasing a coalition and my goods were used up without giving me any coalition force.

 

Eventually I received a 3 day ban two days later which I suspect was the abuse of supply drop and national goods.

 

I'm on 400+ medals and not in any alliance and on peace treaty.

 

So the question is:

Does Nexon actually filter for users using the resource exploit? Because someone actually emailed Nexon and they replied that he was banned because of using a crown exploit.

 

Or did someone made a report? I joined an alliance on accident and left afterwards while I was upgrading my base so I'm not sure if anyone reported me after checking my base.

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