Help/Support no VIP status, payed yesterday!

[Vinci-vap 0 iPhone 15 Pro Max 17.0]

Hello guys,

 

I've bought a 4 month Vip access yesterday and it worked perfectly.

 

Today I cancelled the 4 month renewal because I don't want to renew automatically.

 

Since this I'm not able to use the Vip-section anymore.

 

Why?

 

Any idea or help?

 

Thx,

Vin

 

 

[Helldegarde 162 26 8.4.0]

Fraud method with refunding don't work for iG I guess

[Amuyea 87.9k iPhone 7 Plus 14.3]

You cancelled lol

 

 

I see that you posted in VIP thread already.

 

PM @DiDA

[Vinci-vap 0 iPhone 15 Pro Max 17.0]

I've cancelled the renewal.

And in my profile it says that's still valid until January 2017. Which is fine for me.

I just wanted to pay for 4 month without renewal.

[Rook 549.1k iPad Pro (2nd gen) 17.4 Donor]

I've cancelled the renewal.

And in my profile it says that's still valid until January 2017. Which is fine for me.

I just wanted to pay for 4 month without renewal.

The renewal invoice is simply generated for you, it won't get automatically paid.

[Vinci-vap 0 iPhone 15 Pro Max 17.0]

Okay. Got it. Didn't know that.

How can we solve this now?

I mean, I've paid for 4 month...

[Amuyea 87.9k iPhone 7 Plus 14.3]

Okay. Got it. Didn't know that.

How can we solve this now?

I mean, I've paid for 4 month...

PM him

[Vinci-vap 0 iPhone 15 Pro Max 17.0]

Thanks for helping.

Updated September 2, 2016 by Vinci-vap