Help/Support Can't restore using iTunes Error -14

Egyptian · August 12, 2016

Do you have something on your device blocking the restore maybe?

Remove Cydia Substrate and all your tweaks to be sure and boot into Safe Mode maybe?

How can i remove them? my device already stuck at 20% of restore so im on dfu mode, is there anyway to remove them through DFU mode?

RLern · August 12, 2016

You tested to restore directly with your telephone?

Rook · August 12, 2016

How can i remove them? my device already stuck at 20% of restore so im on dfu mode, is there anyway to remove them through DFU mode?

Oh nevermind..

Have you tried other computers?

Egyptian · August 12, 2016

You tested to restore directly with your telephone?

Do you mean directly from apple? not from my ipsw?

Oh nevermind..

Have you tried other computers?

5 different computers and still same problem, maybe hardware?

RLern · August 12, 2016

Do you mean directly from apple? not from my ipsw?

5 different computers and still same problem, maybe hardware?

The problem is cydia, itunes blocks restoration because of cydia. Personally, the only solution is that you retaures your phone directly without iTunes. After you can put ios version 9.3.3 which is still certified.

download iOS 9.3.3 or 9.3.2 :

https://ipsw.me

after :

http://forums.cnetfrance.fr/topic/1233657-ios-8--installer-manuellement-sur-iphone-ipad-ou-ipod-ipsw/

and to finish, reinstall cydia.

Egyptian · August 12, 2016

The problem is cydia, itunes blocks restoration because of cydia. Personally, the only solution is that you retaures your phone directly without iTunes. After you can put ios version 9.3.3 which is still certified.

download iOS 9.3.3 or 9.3.2 :

https://ipsw.me

after :

http://forums.cnetfrance.fr/topic/1233657-ios-8--installer-manuellement-sur-iphone-ipad-ou-ipod-ipsw/

and to finish, reinstall cydia.

I didnt get what you say, how to restore without itunes? and i already have that ipsw of ios9.3.3 . please explain more?

RLern · August 12, 2016

I didnt get what you say, how to restore without itunes? and i already have that ipsw of ios9.3.3 . please explain more?

You can restore with your iPhone without iTunes Setting-> General -> reset -> ecrase all content and setting.

Make a backup before.

Reinstall your iphone with your backup on iTunes and remake the jailbreak to reinstall cydia.

Egyptian · August 12, 2016

You can restore with your iPhone without iTunes Setting-> General -> reset -> ecrase all content and setting.

Make a backup before.

Reinstall your iphone with your backup on iTunes and remake the jailbreak to reinstall cydia.

Dude im doin it but im stucking at restoring in 20%