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Nox - Freezing computer / Unfortunately [...] has stopped working

castix

By castix
in Help & Support

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castix Newbie

castix 18.5k
  •   iPhone X 
  •   12.1.1

    • Posted
    Posted

    Yesterday I was using the latest version of Nox to play Pokémon GO. It worked flawlessly.

     

    Today I ran into 2 issues:

     

    1. When I launch Nox, my whole computer freezes and neither monitor, keyboard or mouse work anymore. I have to force shutdown the computer by holding the power button.

     

    2. After starting Nox and my computer didn't froze I got error messages "Unfortunately Google Play services has stopped working" and when opening Pokémon GO "Unfortunately Pokémon GO services has stopped working". The same happens for every other app and after the message the apps just crash

     

     

     

    I tried reinstalling Nox and also manually wiped all data from previous Nox installations but it happens again and again

    castix Newbie

    castix 18.5k
  •   iPhone X 
  •   12.1.1

    • Posted
    • Author
    Posted

    Go to your uninstall tool uninstall not then reinstall same thing happened to me.

    Can you say that in more clear words

    ViRaLSanity Newbie

    ViRaLSanity 5.8k
  •   iPhone 11 Pro 
  •   10.3.2

    • Posted
    Posted

    Can you say that in more clear words

    Yeah sorry about that

    Find your uninstall tool either manually or through search bar

    uninstall nox app player

    After unistallation is finished

    Reinstall and your program should be running smoothly.

    • Solution
    castix Newbie

    castix 18.5k
  •   iPhone X 
  •   12.1.1

    • Posted
    • Author
    • Solution
    Posted

    I fixed it by disablign and enabling Intel Hardware Virtualization in BIOS, it seems even though it was enabled my computer didn't detect it

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