Help/Support I made a purchase of iOS goods and was charged twice.

[clecialv 1 iPhone 13 18.5]

It's been months since I made the purchase and they charged my card twice. I've been trying to contact you and no one has responded. I would like my refund.

 

[Laxus 811.4k iPhone 5s 10.3.3]

Contact @Rookin pm about payment issue

[Rook 561.2k iPad Pro (2nd gen) 17.4 Donor]

Hello,

Apologies for the delay. Where have you contacted us? I'm not seeing any messages from your account.

I have refunded the duplicate purchase on your account. It seems like you paid for the initial term & then the renewal right after.

[clecialv 1 iPhone 13 18.5]

I would be grateful for any questions. How will the refund be processed?

t

[Rook 561.2k iPad Pro (2nd gen) 17.4 Donor]

1 hour ago, clecialv said:

I would be grateful for any questions. How will the refund be processed?

t

I see there's a refund on a charge already. Please send me a PM with screenshot of the double charge as I'm not seeing it on our end.