Help/Support App Search problem

[Whitescale 2 iPhone Xr 18.6.2]

Is there a problem with the search feature on the app OR is there a way to adjust my search to search for exact words?  Recently anytime I search a game, it sends me a myriad of different games.  Even if I put the title in exactly, it sends me all of these games to sort through.

 

Thanks

[Laxus 824.4k iPhone 5s 10.3.3]

Can you provide video of the issue and upload to streamable?

[Whitescale 2 iPhone Xr 18.6.2]

Sure, here is the link: https://streamable.com/95d26g

I searched for one game and got a bunch of results and then took an exact title and was still all over the place.

Thanks in advance.

[Whitescale 2 iPhone Xr 18.6.2]

@Laxus any thoughts on this?

[Laxus 824.4k iPhone 5s 10.3.3]

51 minutes ago, Whitescale said:

@Laxus any thoughts on this?

I've forwarded this to @Rook to add in the wip improvement list

Updated December 6, 2025 by Laxus

[Whitescale 2 iPhone Xr 18.6.2]

Ok, great, thank you

 

[Whitescale 2 iPhone Xr 18.6.2]

@Laxus I tried messaging you directly and couldn't, I was trying to ask you a question about VIP membership, how would I go about messaging you?  Thanks

 

 

[Laxus 824.4k iPhone 5s 10.3.3]

1 hour ago, Whitescale said:

@Laxus I tried messaging you directly and couldn't, I was trying to ask you a question about VIP membership, how would I go about messaging you?  Thanks

 

 

What is the question?

[Whitescale 2 iPhone Xr 18.6.2]

I was curious about the VIP membership, it looked like Rook had posted several discount promo codes for the membership but the last one was in February and it no longer works.  I was wondering if you know if there will be any more VIP coupon codes for this year?    And also another member mentioned in the general chat that they were having problems with the system recognizing his newly purchased VIP membership and he couldn't access the VIP section, was that issue ever addressed, if there was a issue as he was claiming?

Thanks again for the help

@Laxus

 

Updated December 14, 2025 by Whitescale

[Laxus 824.4k iPhone 5s 10.3.3]

On 12/13/2025 at 5:30 PM, Whitescale said:

I was curious about the VIP membership, it looked like Rook had posted several discount promo codes for the membership but the last one was in February and it no longer works.  I was wondering if you know if there will be any more VIP coupon codes for this year?    And also another member mentioned in the general chat that they were having problems with the system recognizing his newly purchased VIP membership and he couldn't access the VIP section, was that issue ever addressed, if there was a issue as he was claiming?

Thanks again for the help

@Laxus

 

There was discount, you missed it, maybe there will be on on Xmas

https://iosgods.com/topic/202549-thanksgiving-black-friday-cyber-monday-2025-vip-sale/

To answer the current ViP issue, only affect some users

https://iosgods.com/topic/203139-temporary-issue-with-iosgods-authenticator-vip-access/