Help/Support Sign-in is Required?

Laxus · January 28

21 minutes ago, aidenhotch said:

I'm having the same symptoms on macOS,

Problems occur in the "Superstar STARSHIP" and "Superstar SMTOWN" apps,

There is no problem with old-updated apps like "프린세스 커넥트: RE DIVE". (There is no problem even if you erase all the data and reinstall it.)

For reference, the app that has a problem has been occurring since mid-December last month.

Do you need debugging data to solve it? Or is it a problem to pass? @Laxus

We already aware, it doesn't happen with old apps because we updated security patches in December, old build still work until the game updated and cheat need update, that when it will also broken for that "old working" game

mp2209 · January 30

On 1/28/2026 at 1:14 AM, Laxus said:

This is a known issue on Mac apps. We still working on resolving the issue

Hi, any update please? I still can't access the FC Mobile game. Will you take responsibility for the days I've paid for the VIP subscription ?

koshevojd29 · February 23

any update?

Laxus · February 23

1 minute ago, koshevojd29 said:

any update?

Still WIP

Other things came up and we have to priority their first, once finished we will start working on this issue again

koshevojd29 · February 23

6 minutes ago, Laxus said:

Still WIP

Other things came up and we have to priority their first, once finished we will start working on this issue again

thank you

radioheads · April 23

any update?

koshevojd29 · April 25

On 2/23/2026 at 4:07 PM, Laxus said:

Still WIP

Other things came up and we have to priority their first, once finished we will start working on this issue again

any update?