Help/Support Sign-in is Required?

[Pinocchang 1 iPhone 13 Mini 16.3]

I am signed-in on the website.
What is goning on with this alert?
How do I fix it?

<img src="https://simp6.selti-delivery.ru/images3/image4ae9f2c0a5de2389.png" alt="image" border="0">

 

[Laxus 814.2k iPhone 5s 10.3.3]

Click understand and login again?

[Pinocchang 1 iPhone 13 Mini 16.3]

32 minutes ago, Laxus said:

Click understand and login again?

After I click the I undersand bottom, the alert pop up again. And a few times of clicking, the app crashed and quit.

I tried several games, it is the same issue.

[Laxus 814.2k iPhone 5s 10.3.3]

21 minutes ago, Pinocchang said:

After I click the I undersand bottom, the alert pop up again. And a few times of clicking, the app crashed and quit.

I tried several games, it is the same issue.

Provide video of the issue

[Pinocchang 1 iPhone 13 Mini 16.3]

20 hours ago, Laxus said:

Provide video of the issue

Here is the video
 

https://bunkr.pk/f/3T5LvXBKiyreb

 

[Laxus 814.2k iPhone 5s 10.3.3]

46 minutes ago, Pinocchang said:

Here is the video
 

https://bunkr.pk/f/3T5LvXBKiyreb

 

Strange, look like it bugged on Mac

Can you try using Sideloadly?

It will forward this issue to @Rook

[Pinocchang 1 iPhone 13 Mini 16.3]

1 hour ago, Laxus said:

Strange, look like it bugged on Mac

Can you try using Sideloadly?

It will forward this issue to @Rook

It works fine on my ipad.

The game pops up the iosgods website, then I log in. And the game runs fine.

[Laxus 814.2k iPhone 5s 10.3.3]

17 minutes ago, Pinocchang said:

It works fine on my ipad.

The game pops up the iosgods website, then I log in. And the game runs fine.

I mean Sidelloadly on Mac instead of playcover, lets see if this is Mac issue

[Pinocchang 1 iPhone 13 Mini 16.3]

57 minutes ago, Laxus said:

I mean Sidelloadly on Mac instead of playcover, lets see if this is Mac issue

Yes, I use sideloadly to install the game, and it's the same issue.
No pop-up sign-in window, and after several clicks of "I understand", the game crashes and quits.

This is the video.

https://bunkr.ws/f/IzTzimya4OYCG

 

Updated December 1, 2025 by Pinocchang

[Laxus 814.2k iPhone 5s 10.3.3]

49 minutes ago, Pinocchang said:

Yes, I use sideloadly to install the game, and it's the same issue.
No pop-up sign-in window, and after several clicks of "I understand", the game crashes and quits.

This is the video.

https://bunkr.ws/f/IzTzimya4OYCG

 

Thank you for the report, it bugged out. We will investigate