Help/Support Need help with login/verification

[Thiskid 3 iPhone 12 15.0]

So basically i was downloading a game and realised i wasn’t logged into my account and when i went to try and login it just refreshed my page.

I also saw the thing about only being able to use emails to login from now on so i tried it with email too.

Once again it didn’t work so I thought maybe it was the account that was bugged, so i made another one, and the same thing happend.

luckly when i made the account i got an email directing me to the website, unfortunately it just opened a private window instead of sending me to safari.

So now im kind of stuck on what to do, i already have the app downloaded but i cant login to use it.

If you need anymore information please let me know,

thank you.

 

[KyosukeNanbu 6.7k iPhone 17 Pro 26.0 Donor]

Hello, sorry to hear about your inconvenience. This may not work for you but I found that it worked for me in the past. When your login page is refreshing- choose the “forgot password” option which should send you an email and then you follow the steps which should log you in again. Then try your game.

Hopefully this helps but if not then reply here and we can troubleshoot some more. Good luck.