Help/Support NO VIDEO CALLS WORKING (FACETIME,SKYPE ETC...)

[Terror88 7 1]

Hello guys

 

i have a big problem no Video Calls from Facetime or Skype are working for me

when i start a Video Call i see only a frozen picture after 0,5 sec thats all, everytime but on wifi no problem.

i have this problem only when im with mobile 3G/LTE i have a good signal and LTE but it freeze anyway

 

is there a setting for videocalls or a option thats disables video calls over 3G/LTE ????

thats absolutely not normal please help me friends.....

[Rook 561.4k iPad Pro (2nd gen) 17.4 Donor]

Have you tried Video Calling while in Safe Mode?

[Kizzy 4.5k iPhone 6s Plus 10.3.3]

it would be best to do facetime/skype over wifi over anyways because that going happen sometimes but i mean another problem could that you used up all your data on your phone 

[Terror88 7 1]

Have you tried Video Calling while in Safe Mode?

yes same result i thought it is a tweak thats make a problem i tried it in safe mode but its the same result

 

i am on ios 8.4 Iphone 6 Plus

it would be best to do facetime/skype over wifi over anyways because that going happen sometimes but i mean another problem could that you used up all your data on your phone 

 

that is my minimal problem

im caring more about why i canz make no video calls over 3g or lte

and i have a good carrier its German Telecom

 

 

it takes max 1 sec after connection is established and i see only a frozen pic of me -.- in skype like Facetime

Updated November 11, 2015 by Terror88

[Klepto 7.8k iPhone X 14.5]

You need great connection to make video calls.

[Isildur 1 32]

Thanks

[Terror88 7 1]

You need great connection to make video calls.

 

Telecom and LTE is that all not enough for Video Calls when i am not at home ?

 

 

LTE (7,2mbit/s)

Updated November 11, 2015 by Terror88

[Rook 561.4k iPad Pro (2nd gen) 17.4 Donor]

Telecom and LTE is that all not enough for Video Calls when i am not at home ?

 

 

LTE (7,2mbit/s)

Still having the issue?