Help/Support Westland crashing video and it’s log

Aizen · July 12

Hey @Laxushere is the video and logs that you asked i tested it on both 18.5 and the new beta 26 it’s same issue

Crash log:

{"bug_type":"312","timestamp":"2025-07-11 15:02:47.00 -0700","os_version":"iPhone OS 26.0 (23A5287g)","roots_installed":0,"incident_id":"54A3B84C-35F6-4687-A585-6CCBF8B04AC2"}
{"issueCategory":"Performance","logType":"MultipleLogs","uploadAttemptCount":0,"logsArray":[{"logPath":"\/private\/var\/mobile\/Library\/Logs\/DiagnosticPipeline\/submitLogF85556C2-89F8-47A6-9A88-534B96682C1E_CaseFE7F4363-4643-40E8-8FFF-FF8A7269A0EC_MREExceptionFatalLimitInactive_iconservicesagent_2025-07-11_150156.MbDKIl.memgraph","logAvailableOnDiskPath":true,"logSizeBytes":831389},{"logPath":"\/private\/var\/mobile\/Library\/Logs\/DiagnosticPipeline\/submitLogF85556C2-89F8-47A6-9A88-534B96682C1E_case_summary_2025-07-11_15-02-44.json","logAvailableOnDiskPath":true,"logSizeBytes":19323}],"requestState":"Awaiting upload (In-Flight)","decisionServerDecision":"Undecided","contextDictionary":{"caseDomain":"Performance","caseProcess":"iconservicesagent","buildVariant":"CustomerSeed","buildVersion":"23A5287g","caseID":"FE7F4363-4643-40E8-8FFF-FF8A7269A0EC","isCarryDevice":false,"basebandChipset":"ice19","basebandFirmwareVersion":"6.50.00","regulatoryDomainCountry":"Pakistan","caseSignature":"Performance^MemoryResourceException^MREExceptionFatalLimitInactive^^iconservicesagent","hasAppleEmail":false,"caseSubtype":"MREExceptionFatalLimitInactive","caseType":"MemoryResourceException","caseDetectionTime":1752271364.079447,"homeCarrier":"Unknown (mcc=410, mnc=04)"},"date":"2025-07-11T22:02:45Z","requestType":"SubmitLog","isExpedited":false,"hasBeenCountedByTelemetry":false,"requestID":"F85556C2-89F8-47A6-9A88-534B96682C1E","issueDescription":"AutoBugCapture case for Performance, type:MemoryResourceException subtype:MREExceptionFatalLimitInactive","teamID":"com.apple.autobugcapture","build":"23A5287g"}

I hope this helps @Laxus 18.5 had the same issue pager memory exceeded its limit so the system forced closed it & same case is here as you can see

Laxus · July 12

This doesn't seem a valid log

To obtain crash logs, head over to Settings -> Privacy -> Analytics & Improvements -> Analytics Data. Once there, you need to find the crash log pertaining to the app in question which will usually go by the format AppName-Date-Time.ips. Save the file and upload it via DropBox or copy and paste its content.

Aizen · July 12

lemme try nd see what i can find , issue is analytics is not recording the crashes instantly for me and by the way @laxus have u tried the game on 18.5

Aizen · July 12

1 hour ago, Laxus said:

This doesn't seem a valid log

To obtain crash logs, head over to Settings -> Privacy -> Analytics & Improvements -> Analytics Data. Once there, you need to find the crash log pertaining to the app in question which will usually go by the format AppName-Date-Time.ips. Save the file and upload it via DropBox or copy and paste its content.

Yo bro here is the link to DropBox
Link to Crash log

lemme know once you get it and main reason is that ios is killing it casue its exceeding memroy adn cpu usage alot , You will find everything in that Jetsam report.ips
@Laxus

Laxus · July 12

Just now, Aizen_ said:

Yo bro here is the link to DropBox
Link to Crash log

lemme know once you get it and main reason is that ios is killing it casue its exceeding memroy adn cpu usage alot , You will find everything in that Jetsam report.ips
@Laxus

This is not the logs. Log start with gamename-datetime.ips

Aizen · July 12

Just now, Laxus said:

This is not the logs. Log start with gamename-datetime.ips

Just take alook at it bro , log will only start with gamename only if the issue or crash is caused because of something wrong with the game itself, here ios is killing it cause the game is exceeding way beyond its memory adn cpu usage just please take alook at that You will find everything there everything about westland survival

I can directly share the cause too i mean specific logs if u want like specific ones the reason that ios is killing it

Laxus · July 12

10 minutes ago, Aizen_ said:

Just take alook at it bro , log will only start with gamename only if the issue or crash is caused because of something wrong with the game itself, here ios is killing it cause the game is exceeding way beyond its memory adn cpu usage just please take alook at that You will find everything there everything about westland survival

I can directly share the cause too i mean specific logs if u want like specific ones the reason that ios is killing it

try new update

Aizen · July 12

1 minute ago, Laxus said:

try new update

WTTT thats fast lol by the way told you about jetsam thanks for checking boss
lemme try it and will get back to you

Aizen · July 12

28 minutes ago, Laxus said:

try new update

Thanks @Laxus idk what was causing it but so far Everything Working bro
ThankYou WIll et you know if such issue happens again Hope it can help other members too