Help/Support DRAGON BALL Z DOKKAN BATTLE flash back

[a887748 0 iPhone Xs Max 15.3.2]

I can't enter the game,can't even enter the login interface,but other hack games are normal,so I think something went wrong with it.

[Laxus 789.7k iPhone 5s 10.3.3]

Is it instant crash, not even allow you to press thank you button to login? and your iOS is below 16?

[a887748 0 iPhone Xs Max 15.3.2]

7小时前，Laxus说：

Is it instant crash, not even allow you to press thank you button to login? and your iOS is below 16?

Yeah, I can only see the gray game logo for a second.my iOS is 15.3.2

[Laxus 789.7k iPhone 5s 10.3.3]

36 minutes ago, a887748 said:

Yeah, I can only see the gray game logo for a second.my iOS is 15.3.2

I will ping Rook

[Rook 548.8k iPad Pro (2nd gen) 17.4 Donor]

Please provide crash logs:

 

To obtain crash logs, head over to Settings -> Privacy -> Analytics & Improvements -> Analytics Data. Once  there, you need to find the crash log pertaining to the app in question which will usually go by the format AppName-Date-Time.ips. Save the file and upload it via DropBox or copy and paste its content.

[Mercy1990 8 iPhone 13 Pro Max 15.5]

38 minutes ago, Laxus said:

I will ping Rook

@Laxus bro but even shadow fight 3 is still crashing on iOS 18.2…I shared the crush log yesterday…

[Laxus 789.7k iPhone 5s 10.3.3]

16 minutes ago, Mercy1990 said:

@Laxus bro but even shadow fight 3 is still crashing on iOS 18.2…I shared the crush log yesterday…

Instant crash? Or during battle

[Mercy1990 8 iPhone 13 Pro Max 15.5]

2 minutes ago, Laxus said:

Instant crash? Or during battle

It’s random bro, sometimes after you press thank you,it will shutdown, at times during the battle….even today,when I was about to play raid,it crashed….

[a887748 0 iPhone Xs Max 15.3.2]

8 hours ago, Rook said:

Please provide crash logs:

 

To obtain crash logs, head over to Settings -> Privacy -> Analytics & Improvements -> Analytics Data. Once  there, you need to find the crash log pertaining to the app in question which will usually go by the format AppName-Date-Time.ips. Save the file and upload it via DropBox or copy and paste its content.

No, there are no files related to Dokkan Ballte in Analytics Data

[Rook 548.8k iPad Pro (2nd gen) 17.4 Donor]

1 minute ago, a887748 said:

No, there are no files related to Dokkan Ballte in Analytics Data

It should be BNGI028 if I remember correctly.