Help/Support Active Non jailbroken VIP membership but unable to download via Web Access

[Amphetamean 2 iPad Pro (1st gen) 16.3.1]

https://imgur.com/a/dhz2qAX https://imgur.com/a/NnNnLgR https://imgur.com/a/Lb2g1WX

Hello I’ve opened a ticket before about being unable to download non jailbroken vip games via web access and I was told that my account had the wrong membership but as shown in the screenshots my account has the correct non jailbroken VIP membership that is active until January 2025. Thank you 

[Laxus 811.7k iPhone 5s 10.3.3]

Try signing out and login again

[Amphetamean 2 iPad Pro (1st gen) 16.3.1]

Unfortunately that did not work and my account membership still shows as a free user 

[Amphetamean 2 iPad Pro (1st gen) 16.3.1]

I purchased the iosgods + app for my iPhone and unfortunately I’m having the same issue  being unable to access any of the VIP content even though I have a active membership subscription for non jailbroken VIP content https://imgur.com/a/tr1Sp3F

On 11/15/2024 at 7:59 AM, Laxus said:

Try signing out and login again

 

On 11/15/2024 at 7:59 AM, Laxus said:

Try signing out and login again

I purchased the iosgods + app for my iPhone and unfortunately I’m having the same issue  being unable to access any of the VIP content even though I have a active membership subscription for non jailbroken VIP content https://imgur.com/a/tr1Sp3F

[Laxus 811.7k iPhone 5s 10.3.3]

9 hours ago, Amphetamean said:

I purchased the iosgods + app for my iPhone and unfortunately I’m having the same issue  being unable to access any of the VIP content even though I have a active membership subscription for non jailbroken VIP content https://imgur.com/a/tr1Sp3F

 

I purchased the iosgods + app for my iPhone and unfortunately I’m having the same issue  being unable to access any of the VIP content even though I have a active membership subscription for non jailbroken VIP content https://imgur.com/a/tr1Sp3F

Like I said try clearing safara cache,  signing out and relogin. If still not work pm @Rookto check your subscription

[Rook 561.5k iPad Pro (2nd gen) 17.4 Donor]

You currently have Jailbroken ViP and not the Non-Jailbroken package.

[Laxus 811.7k iPhone 5s 10.3.3]

3 minutes ago, Rook said:

You currently have Jailbroken ViP and not the Non-Jailbroken package.

His profile said his sub is App ViP Pro 3 months

[Rook 561.5k iPad Pro (2nd gen) 17.4 Donor]

56 minutes ago, Laxus said:

His profile said his sub is App ViP Pro 3 months

Aha! I see the issue now and resolved. Please log out and back in.

For future reference: if you purchase a ViP subscription while one is active already, you may need to contact me to stack them for you. This was mentioned on the coupon's topic.

Updated November 19, 2024 by Rook