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4+ month wait period for App+ refresh???

VariousThings

By VariousThings
in iOSGods App+ Support

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Go to solution Solved by Laxus,

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VariousThings Newbie

VariousThings 4
  •   iPhone 15 Pro Max 
  •   17.0

    • Posted
    Posted

    I purchased VIP and App+ around November of 2022. It was invalidated by Apple around March 2023. I submitted a ticket immediately after this and received an email that my request had been prioritized with a max wait period of 33 days. I have yet to regain access nearly 4 months later, I've checked email folders and other things to ensure I didn't miss my emails. The delays for refresh have been getting insanely long, and last time this happened I was not compensated for my missed time, when it was promised.

    Is there any chance an admin or someone else can look into this? I understand you're trying to hide this kind of feedback from customers, because yeah ... 4 months. If you want to remove it, that's fine. Can I just get someone to look into why its taking this long?

    Thanks

    • Solution
    Laxus iOS God

    Laxus 788.8k
  •   iPhone 5s 
  •   10.3.3

    • Posted
    • Solution
    Posted (edited)

    Contact Rook in pm and provide your UDID + transaction ID so he can look into this for you.

    Updated by Rook

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