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My 3 month sub expires after 1?


Go to solution Solved by Rook,

7 posts in this topic

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Posted (edited)

I renewed my 3 month subscription for the non jailbroken vip last month and now I get a notice that it is up for renewal after one month.

And I just decide to look into it more and it seems my 3 month sub has been renewing every month since July of last year…that is just as far as I’ve made it at the moment…

Updated by OuTaTh3bLu
Posted

I understand I can cancel the auto renew and I did…but I’m just curious as to why my 3 month sub was renewing every month since July…and probably longer than that once I finish going through emails and whatnot… and what can I do to be reimbursed 

Posted

Still no response about why my 3 month subscription has been renewing and charging me every month for a while… I Received another notice my 3 month sub is expiring after a month.  I guess it’s a good thing I removed my auto renew so I don’t keep getting charged every month for a 3 month subscription…Which makes total sense…

Posted (edited)
7 hours ago, OuTaTh3bLu said:

Still no response about why my 3 month subscription has been renewing and charging me every month for a while… I Received another notice my 3 month sub is expiring after a month.  I guess it’s a good thing I removed my auto renew so I don’t keep getting charged every month for a 3 month subscription…Which makes total sense…

As long as you cancel the automatic payment the system will not charge you next payment

Updated by Laxus
  • Solution
Posted

It seems that you have made a mistake on the initial purchase and have had subscriptions running side by side. Please send me a PM so we can correct this for you.

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