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My 3 month sub expires after 1?

OuTaTh3bLu

By OuTaTh3bLu
in Help & Support

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Go to solution Solved by Rook,

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OuTaTh3bLu Newbie

OuTaTh3bLu 2
  •   iPhone 14 Pro Max 
  •   16.0.3

    • Posted
    Posted (edited)

    I renewed my 3 month subscription for the non jailbroken vip last month and now I get a notice that it is up for renewal after one month.

    And I just decide to look into it more and it seems my 3 month sub has been renewing every month since July of last year…that is just as far as I’ve made it at the moment…

    Updated by OuTaTh3bLu
    OuTaTh3bLu Newbie

    OuTaTh3bLu 2
  •   iPhone 14 Pro Max 
  •   16.0.3

    • Posted
    • Author
    Posted

    I understand I can cancel the auto renew and I did…but I’m just curious as to why my 3 month sub was renewing every month since July…and probably longer than that once I finish going through emails and whatnot… and what can I do to be reimbursed 

    OuTaTh3bLu Newbie

    OuTaTh3bLu 2
  •   iPhone 14 Pro Max 
  •   16.0.3

    • Posted
    • Author
    Posted

    Still no response about why my 3 month subscription has been renewing and charging me every month for a while… I Received another notice my 3 month sub is expiring after a month.  I guess it’s a good thing I removed my auto renew so I don’t keep getting charged every month for a 3 month subscription…Which makes total sense…

    Laxus iOS God

    Laxus 810.5k
  •   iPhone 5s 
  •   10.3.3

    • Posted
    Posted (edited)
    7 hours ago, OuTaTh3bLu said:

    Still no response about why my 3 month subscription has been renewing and charging me every month for a while… I Received another notice my 3 month sub is expiring after a month.  I guess it’s a good thing I removed my auto renew so I don’t keep getting charged every month for a 3 month subscription…Which makes total sense…

    As long as you cancel the automatic payment the system will not charge you next payment

    Updated by Laxus
    • Solution
    Rook iOS God

    Rook 560.8k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted

    It seems that you have made a mistake on the initial purchase and have had subscriptions running side by side. Please send me a PM so we can correct this for you.

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