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My Vip purchased products are not stack!


Go to solution Solved by Laxus,

3 posts in this topic

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Posted

Dear Support team,

I purchased 2 vip products:

The first one is active from 08/03/2022 to 10/03/2022. While this one hasn't been expired yet, I bought the second vip product  from 09/26/2022. Cause everytime purchasing, you need 1-2 days to confirm the payment. So this time, I bought the 2nd vip product before the active one expired.

But the durarion of two products isn't stack as I thought. The second one should be calculated from 10/04/22 but It actually been calculated at the time I purchased. So am I lost 7 days cause buying the second one before the first one expired?

Pls let me know if I'm thinking wrong or not.

Thanks

Jailbreak ViP - 2 Months Product

STATUS Active

PURCHASED

08/03/2022

EXPIRES

10/03/2022

Jailbreak ViP - 3 Months Product

STATUS Active

PURCHASED

09/26/2022

EXPIRES

12/26/2022

 

  • Solution
Posted

ViPs aren't automatically stacked, you need to contact Rook so he can manuall stack it for you

Posted
9 minutes ago, Laxus said:

ViPs aren't automatically stacked, you need to contact Rook so he can manuall stack it for you

thank u so much :D

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