Help/Support New VIP Member Login Issues.

[Icu451 1 iPad (8th Gen) 15]

I am new to the platform and seem to have some issues with my accessibility. I recently became a VIP member for a year, on my IOS device I have failed to fully access the app. When I click the instal app on the browser a pop up appears informing me to verify my profile and install. In my settings I am able to install the profile however it READS that I am not signed in. When I attempt to sign in I am not met with success. I was wondering if there is anything I can do to fix this situation? I appreciate the time and consideration and hope to hear from you soon, thank you.

[Laxus 825.1k iPhone 5s 10.3.3]

Can you provide screenshot or screen recording of the problem? I can't understand your issue

You also can try read the App+ FAQs here

Please read our "iOSGods App+ Frequently Asked Questions & Answers" topic here: https://iosgods.com/topic/100620-iosgods-app-frequently-asked-questions-answers/

Updated December 1, 2021 by Laxus

[Icu451 1 iPad (8th Gen) 15]

1) I have downloaded the app and installed the profile.
2) It reads (Free Access) but I have purchased for the year and have received a bill statement for the amount due.

Is there anything on my end that I am not doing right and or misunderstanding?

I appreciate that time, thanks in advance for the response.